Security and compliance you can trust

Hello Clever is built for payments with security and compliance designed in from the start. We are licensed, certified, and registered to the same standards used by banks so security and compliance is one less thing you have to worry about.

Licensed and regulated

Independently certified

Real-time fraud monitoring

Custom team permissions

Licensed and regulated

Hello Clever holds an Australian Financial Services Licence, regulated by ASIC, and adhere to the relevant financial regulations to conduct our business.

See licences and registrations

Independently Certified

Hello Clever holds PCI DSS Level 1 certification, the highest tier of payment card security standard. It requires a forensic audit by a Qualified Security Assessor, validation across 300-plus controls, independent penetration testing, and annual re-certification.

We are also SOC 2 certified, assessed against all five trust principles: security, availability, processing integrity, confidentiality, and privacy.

Control what your team can access

Every role on your team needs a different kind of access, and the dashboard is built to match your operational and security needs. Your team gets the access they need to manage day-to-day operations, while you decide who holds full control of the account.

Real-time fraud monitoring

Hello Clever uses real-time transaction monitoring, sanctions screening, and fraud detection to keep payments safe. Fraud scoring draws on transaction patterns, device signals and location data, so risk is flagged before a transaction clears. This means fewer chargebacks and less lost revenue from catching it too late.

Real support around the clock

Customer technical support is available 24/7.

Enterprise-grade security, without the enterprise compliance headache

PCI DSS Level 1PCI DSS Level 1v4.0.1
SOC 2SOC 2 certified
ASIC / AFSLAFS Licensed

Secure a payments set up you can trust

Talk to our team today to see how Hello Clever helps your business starting taking smarter and more secure payments.