AMR Hair & Beauty is a leading Australian retailer specialising in a wide range of professional hair and beauty products. Known for its extensive selection and exceptional customer service, AMR has become a trusted name among beauty enthusiasts and professionals alike.

Just like the world of hair and beauty is constantly evolving, the eCommerce landscape is rapidly changing as well. AMR Hair & Beauty, always striving to enhance customer satisfaction and streamline operations, faced new challenges as online shopping grew. Customers demanded instant benefits and more flexible payment options. To meet these needs, AMR decided to explore Hello Clever’s unique offerings.

Smooth Integration

Integrating Hello Clever’s payment solution was a walk in the park for AMR Hair & Beauty. “It took us less than five minutes to set everything up,” recalls Ammar Issa, Director of AMR. The ease of integration meant minimal disruption to their daily operations, allowing AMR to continue focusing on delivering exceptional service to their customers. “We partnered up with Hello Clever, the rates are great, and we found that the price is lower than everyone else. Super straightforward, we were up and running within 24 hours.”

Hello Clever addressed several critical pain points for AMR Hair & Beauty:

Fraud & Chargebacks:

“The fraud is absolutely zero. We don’t want to get an order, send it out, and then find out later that the money’s been reversed out,” explains Amma Issa. By eliminating chargebacks and fraud, Hello Clever provides a secure payment environment, giving businesses peace of mind and protecting their revenue.

Real-Time Settlement:

“Hello Clever deposits funds pretty much overnight, making it the fastest payment gateway,” says Ammar Issa. Unlike other services that make you wait days, or even 30 days with PayPal, Hello Clever ensures quick and secure transactions. This real-time settlement is a major advantage for businesses looking to maintain cash flow and operational efficiency.

Cost-Effective Rates:

“The rates are great, and we found that the price is lower than everyone else,” notes Ammar Issa. Hello Clever’s cost-effective rates make it an attractive option for businesses.

Rewards for Customers:

The instant cashback rewards offered a compelling incentive for customers to choose AMR. “We have seen an uplift of about 40% of our customers using Hello Clever instead of other payment gateways just to get something for themselves.”

Instant Cashback Rewards

The introduction of instant cashback rewards has been a game-changer for AMR Hair & Beauty. Customers love the immediate benefits, which significantly enhance their shopping experience. “Our customers are saying it’s super easy to check out with Hello Clever, and super easy to sign up for an account,” shares Ammar Issa. “The cashback rewards are exclusively available through Hello Clever, adding significant value for our customers.”

Capitalising on Key Shopping Events

The instant cashback campaigns proved to be particularly effective during key shopping events like Black Friday. By leveraging Hello Clever’s instant cashback, AMR drove sales and heightened customer engagement during these critical periods. “Our most important times are around Click Frenzy and Black Friday. Our orders go up by about 6000%. That was probably one of our best campaigns we’ve run.”

Offering higher cashback rates during these peak periods not only boosted sales but also encouraged customers to return throughout the year. “Once they check out during that period, there’s a high chance they’ll use Hello Clever again when they come back to reorder.”

Real-Time Payment Gateway

Hello Clever has quickly become the preferred payment gateway for AMR Hair & Beauty due to its reliability, efficiency, and the value it provides to both businesses and their customers. “It gives people more choices and helps businesses by providing their clients with more value for their money,” says Ammar Issa.

Customers who used to favour PayPal and other services are now switching to Hello Clever. “Customers are saying it’s super easy to check out with, super easy to sign up for an account, which is great. And I think that’s the most important—getting them to check out and off the site as quickly as possible,” shares Ammar Issa. AMR offers exclusive cashback rewards through Hello Clever, adding significant value for their customers.

A Beautiful Partnership

AMR Hair & Beauty’s partnership with Hello Clever showcases the power of innovative payment solutions to transform a business. By addressing critical pain points and enhancing the customer experience, Hello Clever has helped AMR achieve remarkable growth and customer satisfaction. Their story is a testament to how our real time payment gateway and instant cashback rewards can drive business success.

Business Impact of AMR Hair and Beauty by using Hello Clever

For eCommerce businesses looking to elevate their payment systems and drive customer acquisition and retention, Hello Clever offers a proven and effective solution. Discover how Hello Clever can transform your business by visiting our website or contacting us today.

Watch the Full Case Study

For more insights into AMR Hair & Beauty’s experience with Hello Clever, watch the full case study video below: